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  2. We have received word that UMe is aware of the problem with the Carpenters vinyl releases, both the box sets and the individual LPs, and has offered a solution. To receive a replacement, send a proof of purchase to UMGCustomerSupport@umusic.com. UMe prefers email, but those who prefer phone contact may call 1-800-288-5942 to speak to Customer Support.

2017 re-releases

Discussion in 'A Song For You: The Carpenters Forum' started by CARPENTERS-COLLECTOR, Feb 14, 2018.

  1. CARPENTERS-COLLECTOR

    CARPENTERS-COLLECTOR Active Member Thread Starter

    U.K
    hi guys,

    I was left rather disappointed over the last couple of days, because I wasn't expecting any issues with 3 of the new vinyl releases of the individual albums.
    I had bought `close to you`, `a kind of hush` & `the singles 1969-73`
    I had opened them when they arrived to check them and visually, they are pristine and perfect, so put them back away in their sleeves, but over the last couple of nights, I decided to give them a spin. I have never heard so many scratches or scratching on a vinyl in all my life, they are terrible!!!!
    I thought this issue was confined to the box-set, but it appears the individual albums are suffering as well. I haven't played the singles yet, but in all honesty, I`m dreading it.
    I don`t know what`s going on here, but this will be the last time I buy any new stuff, 50th or not. these two are going back and I`ll stick to originals and if I want the top quality, I`ll play my HD cd`s etc :)
    I went back to the listing on ebay for `close to you` which I bought on 9th jan and only 1 copy has sold, mine. the damage to sales this lot is causing must be immense .......... really sad!
     
  2. newvillefan

    newvillefan Well-Known Member

    Sounds like your LPs came from the same original defect batch as all the rest. There’s a thread on this which is over 50 pages long elsewhere on the forum. You can read all about the similarly negative reactions here (from page 27 onwards):

    News - Carpenters: "The Vinyl Collection"
     
  3. CARPENTERS-COLLECTOR

    CARPENTERS-COLLECTOR Active Member Thread Starter

    U.K
    I`m aware of that thread, but don`t re-call many conversations about the individual releases. most of the conversation has been about the box-sets, but I`m talking about the indivual albums, which I for one, thought were all fine, but appear not to be and just wanted to let everyone know, in case anyone buys them, but listen, if I`m boring anyone, feel free to delete the thread and apologies for bothering you!!!!!
     
  4. It is still unclear where these faulty pressing originated - Europe or USA or whether there was just one plant for a worldwide distribution. I doubt when the pressings were done that they were done in batches just for the box and then another batch for the individual releases. From what I understand, it was poorish vinyl that was used on many of the pressings and these simply came off regardless of whether they were destined for the boxes or not. What concerns or frustrates me is the amount of time that UMG seem to be taking to repress them especially as the problem appeared to come to light several months ago and when that was acknowledged, I believe UMG were quoting 6 to 8 weeks which would have brought it to early Feb. It is now just over two weeks since I destroyed all 12 from the box and I have not heard anything since the acknowledgement that the claim was accepted, so fingers crossed something is forthcoming soon.
     

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