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In fact I love the box and the sleeves, seeing them for the first time in all their glory. But unfortunately, I think 6 album are damaged so I decided to contact UMG. Since I live in The Netherlands I want sure whether they would replace my vinyls as well.
Today I recieved the same email that they can send me new albums if I send them proof of my purchase and of the demaged LP's. And I have to destroy the albums as well, which seems very drastic. But I will do that, in order to recieve better quality and hopefully clean albums.
my replaced albums are great. I love the set.
Jonathan
I am waiting for them to contact me sadly the 3 months they said for these to be repressed again has long since vanished weeks ago!. I was told they would contact me when the re pressings were completed. I doubt this will ever happen.
In a nutshell they sent me replacements which were from the faulty batch, they sent out these replacements in the hope they would be acceptable ( wondered why they sent them in sealed boxes and not singular albums with differing matrix information).
Anyways it just hasn’t happened and I completely forgot about it until I read this!.
Have you contacted them again? I emailed every so often just checking on the replacements and to let them know I wasn’t forgetting.
Hi guys,
Getting very impatient with this. Here’s their response back in March
Hi Bryce,
We were waiting for 1 LP to be re-manufactured again as we ran out of stock before we sent out anymore replacements overseas. In order to cut back on shipping costs, we decided to wait until this was completed and ship the albums altogether. This album has not yet been completed. As it stands, we have discovered that some of the repressed LPs are also defective and have ordered a new batch to be remanufactured. This is expected to take another two months to complete. We apologize for the inconvenience, but we want to make sure that we are not continuing to send out defective product.
Emailed them again a month ago with this response
Thank you for your patience. As it stands, there was a delay in the repressing of the new LPs. It may be another 6 to 8 weeks for the repressing to be ready. We apologize for the inconvenience, but we still have your information and will send out your replacements as soon as they are ready.
Wondering if I’m ever going to receive them
This would’ve never happened back in A & M Days. Just saying........
Maybe they should’ve done cassette releases.Absolute joke.
Wayne, I went back on my previous post back in Nov 2017 about my bad batch of LP's and the Matrix # on my Lp's of TTR, CTY and CPS all match to the same Matrix #'s you listed above. Of course I don't have any of those LP's anymore. Later, I think in Feb 2018 I ended up re-purchasing only the Lovelines LP and I just looked and it matches to the Matrix # you posted above.
So it appears any re-pressing they may have done...they did not change the Matrix #.
I'm happy with my 2017 Lovelines LP but I won't be purchasing any more of them.