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I know these might be minor but I do admit I'm a perfectionist about these things.
UMe is saying you should contact them directly. Just provide them with proof of purchase.
Unfortunately these are good solutions for you who reside in the United States, but one who lives in South America and it takes almost a month for the packages is a disaster that will touch this set in bad conditions, it is almost a loss due to the time that not all of us buy directly by amazon but by an intermediary ..... I will continue with my fingers crossed waiting for a set to arrive in good condition ... Regards
consumers--such as myself--will no longer purchase
any product from Universal Music
I too noticed these flaws. It’s a shame; the recreated artwork was nearly spot-on otherwise.I mentioned the artwork is beautiful but it's not without some fault. Here are pics showing a dot matrix pixel error to the front of the Horizon LP cover (Richard Shirt) you can clearly see the pixel that is not on the original 70's LP. Also for A Kind of Hush the inside photo also has the same weird dot matrix. The label for AKOH is also not exact. The lyric booklet for The Singles also has the error as mentioned in font.
Horizon Cover Dot Matrix
Same Dot Matrix on inside AKOH
Left side is my original 70's inside photo in comparison to the right side which is the color is off and the dot matrix appears
Now, if Richard Carpenter had actually opened-up the Box Set
the one he is holding in the AP-interview Video for the release of this Set,
and, found the issues in "his" Set, as they are reported on the Forum,
what would his reaction have been---at that moment in time ?
Surely, he would have "hit the roof"......
We also need to keep in mind that the tapes used to make this set, and the images, are decades old. No way they can ever be reproduced perfectly. The art likely does not exist anymore either--remember on the TJB LPs, with the original art gone, they had to reproduce the covers from scans of the originals.
That looks like a moiré effect on the Horizon jacket I have. I get that when scanning printed photos, as the "dots" in the printed image don't match up and/or "clash" with the pixels scanned by the printer (without getting overly technical).So I would bet that none of the original artwork exists, at least in a usable form, and that they did resort to scanning the originals...which does create the issues seen on these new jackets, including type that doesn't convert correctly.
As I said mentioned above, I think we're past needing to hammer this defect issue into the ground. UMe has made good on offering replacements, so it's behind us now. Once the replacements start shipping, we'll be able to get a better idea of how these sound.
There are plenty of other things to discuss about the set.
UMe has dealt with it, and is looking into the "why" at this point. Plus, I forgot to mention that UMe really cannot control what happens at the pressing plant, other than voting with their own "wallet" (so to speak) by not choosing that pressing plant in the future. Given release deadlines and such, it is possible they had to use any plant that available capacity so they could get this set out prior to the Holiday shopping season. The backlog at pressing plants stretches months into the future. It's not like UMe sits in the pressing plant and demands they make the records as cheaply as possible. Rather, they trust whichever pressing plant they ship their work order to, to do a good job, at a cost they negotiate ahead of time (although I doubt anyone can negotiate cost since demand far outstrips supply/capacity). And in that, the pressing plant failed miserably. They went to the trouble of having Ron McMaster do the mastering on these discs, vs. others who could have done a far worse job. So they did not cut corners there. (Which makes the pressing plant issues even more sad.)Carpenters deserved better than this from Universal. As for the fans, it’s very disappointing.
...and since they know customers are "watching," I would bet the replacements come out a lot better in the end.UMe has made good on offering replacements true, now let's see if they follow through with non-defective product.