1. A&M Corner can now be found on Instagram! Follow us on our new account at @a.m.corner .
    You may also follow us on Twitter: @amcorner.
  2. We have received word that UMe is aware of the problem with the Carpenters vinyl releases, both the box sets and the individual LPs, and has offered a solution. To receive a replacement, send a proof of purchase to UMGCustomerSupport@umusic.com. UMe prefers email, but those who prefer phone contact may call 1-800-288-5942 to speak to Customer Support.

UMG Repressings - Any News

Discussion in 'A Song For You: The Carpenters Forum' started by Lover Of Great Music, Feb 25, 2018.

  1. Song4uman

    Song4uman Active Member

    Listened to the new Singles. It is wonderful. So happy. Even with the disappointments, I am so happy that i purchased this set.
    Jonathan
     
    Peter Boonstra likes this.
  2. Last week I decided to buy The Carpenters, The vinyl collection. It had a good price on amazon.co.uk.
    I have always been a fan of the Carpenters music, but I only had The Singles 1969-1973 and The Singles 1974-1978 on CD. Last year I bought al the albums on CD. I loved every song. And since then I am hooked on the Carpenters and their music.
    That is why I bought The vinyl collection. Despite of what I read on this site about the quality. I was hoping to recieve a good set.
    In fact I love the box and the sleeves, seeing them for the first time in all their glory.
    But unfortunately, I think 6 album are damaged so I decided to contact UMG. Since I live in The Netherlands I want sure whether they would replace my vinyls as well.
    Today I recieved the same email that they can send me new albums if I send them proof of my purchase and of the demaged LP's. And I have to destroy the albums as well, which seems very drastic. But I will do that, in order to recieve better quality and hopefully clean albums.
    When I do I will post it here.

    Peter
    The Netherlands
     
  3. newvillefan

    newvillefan Well-Known Member

    After everything that has been posted on this forum and elsewhere about this, frankly, disastrous release - which still doesn’t seem to have been rectified - I’m surprised anyone would still dare even risk parting with their money to buy it. I wouldn’t touch this collection with a barge pole.
     
  4. Song4uman

    Song4uman Active Member

    my replaced albums are great. I love the set.
    Jonathan
     
    Jeff likes this.
  5. David A

    David A Active Member

    I cannot recommend anyone buy this given the issues, but I received a great set the first time, and enjoy it immensely.
     
    Jeff and Carpe diem like this.
  6. Rick-An Ordinary Fool

    Rick-An Ordinary Fool Well-Known Member

    FL
    I was in Barnes & Noble last weekend and checked out the C section to see if any vinyl of the duo was available. I was there last Christmas and took a photo of the CTY and Singles 69-73 and guess what? The same titles were still there, decipher that as you will but 6 months later I bet they are the same copies that I saw back in Dec. They were mixed in so of course I had to pull them AGAIN to the front and snap a pic. I must do what I can.
     
    jaredjohnfisher likes this.
  7. Song4uman

    Song4uman Active Member

    Love moving Carpenters to the front every chance I get.

    Jonathan
     
    CARPENTERS-COLLECTOR likes this.
  8. CARPENTERS-COLLECTOR

    CARPENTERS-COLLECTOR Active Member

    U.K
    me too!
    ok, I was lucky in that I only had to replace two of the albums, but issues aside, it`s a great set and I love it :)
    what I do find a shame and even disgraceful really, is the fact that people are STILL, even after all this time, having issues with this. the fact there was the issue to start with is bad enough, but nothing is fool proof and stuff happens, but I`ve always argued it`s not the problems companies have that matter, but rather how their dealt with and for this to still be going on, almost a year after it`s release ............ well.

    out of interest, is there anyone on here STILL waiting for this to be sorted and are people still buying dodgy sets?
     
  9. I am waiting for them to contact me sadly the 3 months they said for these to be repressed again has long since vanished weeks ago!. I was told they would contact me when the re pressings were completed. I doubt this will ever happen.
    In a nutshell they sent me replacements which were from the faulty batch, they sent out these replacements in the hope they would be acceptable ( wondered why they sent them in sealed boxes and not singular albums with differing matrix information).

    Anyways it just hasn’t happened and I completely forgot about it until I read this!.
     
  10. CARPENTERS-COLLECTOR

    CARPENTERS-COLLECTOR Active Member

    U.K
    `Anyways it just hasn’t happened and I completely forgot about it until I read this!.`

    I wonder if that`s their plan :)
     
  11. Song4uman

    Song4uman Active Member


    Have you contacted them again? I emailed every so often just checking on the replacements and to let them know I wasn’t forgetting.
     
  12. I’ve lost the ladies contact details, somewhere in my emails will have to try and find it. Last I heard was that they would be sending me replacements when completed as well as a 45 Of the “Twelfth Of Never” probably as that’s when it may occur!!. Not that Donny Osmond is comparible - same era different league!!.
     
  13. Song4uman

    Song4uman Active Member

  14. Hi guys,



    Getting very impatient with this. Here’s their response back in March

    Hi Bryce,


    We were waiting for 1 LP to be re-manufactured again as we ran out of stock before we sent out anymore replacements overseas. In order to cut back on shipping costs, we decided to wait until this was completed and ship the albums altogether. This album has not yet been completed. As it stands, we have discovered that some of the repressed LPs are also defective and have ordered a new batch to be remanufactured. This is expected to take another two months to complete. We apologize for the inconvenience, but we want to make sure that we are not continuing to send out defective product.

    Emailed them again a month ago with this response

    Thank you for your patience. As it stands, there was a delay in the repressing of the new LPs. It may be another 6 to 8 weeks for the repressing to be ready. We apologize for the inconvenience, but we still have your information and will send out your replacements as soon as they are ready.

    Wondering if I’m ever going to receive them

    This would’ve never happened back in A & M Days. Just saying........
     
  15. CARPENTERS-COLLECTOR

    CARPENTERS-COLLECTOR Active Member

    U.K
    Disgusting behaviour if you ask me!
    you always seem to find this with anything you buy, then have an issue with, that once they have your money, there`s just no incentive to rush to help you, because what are you going to do, you just going to sit with your thumb where the sun never shines waiting, and waiting, and waiting, and ................
     
    brycem likes this.
  16. newvillefan

    newvillefan Well-Known Member

    Absolute joke.
     
  17. tomswift2002

    tomswift2002 Well-Known Member

    Maybe they should’ve done cassette releases.
     

Share This Page

Users Viewing Thread (Users: 0, Guests: 0)